Shipping Policy
At Scent Haven, we prioritize the efficient and secure delivery of our premium fragrance products. Understanding the importance of timely shipping in the e-commerce landscape, we have established a comprehensive shipping policy designed to meet the needs of our customers while ensuring the integrity of our products.
All orders are processed within 1-3 business days. This timeframe allows us to ensure that each product is carefully inspected and packaged to maintain its quality during transit. Orders placed on weekends or holidays will be processed on the next business day.
We offer a variety of shipping options to accommodate different preferences and urgency levels. Standard shipping typically takes 5-7 business days, while expedited shipping options can reduce delivery time to 2-3 business days. The exact delivery time may vary based on the destination and the shipping method selected at checkout.
Shipping costs are calculated at checkout based on the weight of the items and the delivery location. Customers can expect to see a breakdown of shipping fees before finalizing their purchase. In certain promotional periods, we may offer free shipping on orders that meet a specified minimum purchase threshold.
To ensure the safe arrival of our products, we utilize reputable carriers known for their reliability and efficiency. Tracking information will be provided via email once the order has shipped, allowing customers to monitor the status of their delivery in real-time.
In the event of a shipping delay, we will communicate promptly with our customers to provide updates and solutions. We understand that unforeseen circumstances can arise, and we are committed to resolving any issues that may affect the delivery of your order.
For international shipping, additional customs fees or taxes may apply depending on the destination country. Customers are responsible for any such charges, and we recommend checking with local customs regulations prior to placing an order.
In summary, our shipping policy is designed to provide a seamless and reliable experience for our customers. We are dedicated to ensuring that your selected fragrances arrive safely and promptly, allowing you to enjoy your signature scents without delay.